Digital India is a vision to transform the country’s economy into a digitally empowered one. The way to go about it is to make bits and pieces of changes along the way, all the while letting people have access to a digital infrastructure which is both powerful and simplistic. Cloud telephony is one of the key technologies at this time that has come to be integrated in the current digital mainframe of India within a very short time. The technology has been introduced by the likes of Big V Telecom as a supporting mechanism for businesses of all sizes and types and it has lived to serve its purpose so far. Among all sectors, cloud telephony’s contribution to the SME sector is particularly remarkable. Franchise opportunities are abound in the cloud telephony sector, but its real advantages lie deep within the technology.
With an OTP SMS, a client can be timely informed about online transactions automatically. An order confirmation call can be placed for online purchasers through a toll free number without any assistance. Reminders for credit card debts and EMIs can be given to every client without involving a representative. Even critical information like bank balance can be delivered automatically in response to just a missed call. Cloud telephony drives all these products and their companies.
The IVRS system of today can accomplish more than a team of reps, all thanks to cloud telecom.
In Government and Private Businesses Alike
Cloud telephony in rural and urban India are not very different. In recent times, the technology has been embedded in all business and government process that require interacting with clients and people. Only in rural India, the digital methods move at a slower pace while in the urban areas, it has already become an indispensable part of digital infrastructures in businesses. The good news is, people of both the parts are adapting quickly to this incredible technology. One of the greatest developments that cloud telephony companies have brought about is that it has made possible digitization of government functions which up until a few years were heading for redundancy due to sheer lack of digital support. So, thanks to cloud telephony, all small and mid-size businesses and government organizations are making a smooth transition to the digital era.Cloud Telephony Companies in Improving Outreach to People
To point out exactly how cloud telephony has contributed to the growth of the SME sector in India, one needs to delve deep into its functions. Today, everything from home delivery service to door to door healthcare facilities owe it to cloud telephony. Franchise opportunities and product offers can be advertised through IVR calls without spending a dime. Through cloud telephony, companies are able to reach out to the markets and masses, and thereby get around the obvious hurdles like distance, culture, language, etc.With an OTP SMS, a client can be timely informed about online transactions automatically. An order confirmation call can be placed for online purchasers through a toll free number without any assistance. Reminders for credit card debts and EMIs can be given to every client without involving a representative. Even critical information like bank balance can be delivered automatically in response to just a missed call. Cloud telephony drives all these products and their companies.
The IVRS system of today can accomplish more than a team of reps, all thanks to cloud telecom.